Full Terms & Conditions:
1. This Promotion is open to attendees at the giffgaff Chesterfield Pop Up at Chesterfield Market Square and giffgaff Chester Pop Up at Northgate Street, who are residents of the United Kingdom and are aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
2. No purchase necessary.
3. Promotion Period:
i. Chesterfield:
a. Participate between 10:00 BST and 18:00 BST on the 24 October 2025 inclusive.
b. Participate between 10:00 BST and 18:00 BST on the 25 October 2025 inclusive.
ii. Chester:
a. Participate between 10:00 GMT and 18:00 GMT on the 30 October 2025 inclusive.
b. Participate between 10:00 GMT and 18:00 GMT on the 31 October 2025 inclusive.
4. To Enter: Head to the giffgaff Pop Up in Chesterfield (in Chesterfield Market Square, S40 1AR) or Chester (in Northgate Street, CH1 2HQ) and speak to the giffgaff ambassadors at the site for a chance to Spin the Wheel to find out instantly if you have won. Depending on where the spinner lands, the entrant will win one of the prizes until all available Prizes have been won. Once a prize type has been won, it will be replaced on the wheel with an ‘Unlucky’ strip. If the entrant lands on the ‘Unlucky’ strip, the entrant will not win a Prize and will not be able to play again.
5. Maximum of 1 entry is permitted per person during the Promotion Period. No person may win more than 1 Prize.
6. Instant Win Prizes: During the Promotion Period, there are two tiers of prizes available to be won each day at Chesterfield and Chester. Tier 1 has 1,170 Prizes available across the Promotion Period. Tier 2 has unlimited number of the Prizes to be won across the Promotion Period.
Tier 1:
a. 20 x Refurbished Samsung Galaxy Phones
i. 5 phones available to be won each day per location.
1. 5 x Refurbished Samsung Galaxy 5 Z Fold 6 256GB (worth £450 each) available to be won each day on 24/10/25 in Chesterfield and on 30/10/25 in Chester.
2. 5 x Refurbished Samsung Galaxy 5 S24 Ultra 256GB (worth £493 each) available to be won each day on 25/10/25 in Chesterfield and on 31/10/25 in Chester.
b. 100 x £20 One4all Physical Gift Cards
i. 25 Gift Cards available to be won on each day
c. 750 x giffgaff Tote Bags and Socks
i. 185 Tote Bags to be won on each day
d. 300 x giffgaff Beanies
i. 75 Beanies to won on each day
Tier 2:
a. Unlimited x one Selfie with the Brand Ambassadors, using the entrant’s mobile phone.
b. Unlimited x one High-Five from the Brand Ambassadors at the Pop Up.
7. Further Prize Details and Conditions:
a. By participating in the Promotion, entrants agree that the Prize is awarded on an “as is” basis, and that the Promoter makes no representations or warranties of any nature with respect to the Prize.
b. Refurbished Samsung Galaxy Phones:
i. Any warranty is subject to the original manufacturer’s warranty period.
ii. By participating in the Promotion, entrants agree that the Prize is awarded on an “as is” basis, and that the Promoter makes no representations or warranties of any nature with respect to the Prize.
iii. Phone service contracts are not included.
c. One4all Physical Gift Cards:
i. One4all Gift Cards do not expire, although monthly card charges of 90p commence 18 months after purchase, until the card balance reaches zero. If there are funds remaining on the card after the month/year date, One4all will replace the card.
ii. For full gift card terms and conditions, see: www.one4all.com/terms-conditions.
iii. The Promoter is not responsible for any lost, stolen or fraudulently used gift cards.
8. Winner Notification & Prize Claiming: The winning entrants will be notified instantly by the Brand Ambassador and will receive their Prize. Winning entrants must claim their Prize immediately. Prizes will be given to winners upon exiting the giffgaff Pop Up. Any claims that do not follow the instructions or attempted after the winning entrants have left the giffgaff Pop Up will be void and invalid.
9. Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available by sending a request via email to press@giffgaff.com. Winners can object to their details being published by emailing press@giffgaff.com during the Winner Notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.
10. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
11. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
b. Disqualify entries that are not made directly by the individual entering the Promotion.
c. Disqualify entrants who tamper with the entry process.
d. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
e. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
12. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason the Prizes are not available, the Promoter reserves the right, at its sole discretion to substitute that Prize for another of equal or greater value.
13. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the giffgaff Pop-Up.
14. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS16110) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
15. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
16. Any and all personal data provided by you in connection with this Promotion will be used solely by the Promoter (or its appointed agents) to: (i) assist with running the Promotion; and/or (ii) conduct analytics to improve the Promoter’s promotions, products, or services. The Promoter (or its appointed agents) will not contact you for reasons other than this Promotion unless you have provided your express consent; giffgaff will not use the data for any marketing purposes. All personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.giffgaff.com/boiler-plate/privacy.
17. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
18. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
19. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
20. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
Promoter: giffgaff, Belmont House, 148 Belmont Road, Uxbridge, UB8 1HE