1. This Promotion is open to residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, TUI, their agents and anyone professionally associated with this Promotion.
2. Purchase is necessary. Please retain winning scratch card as this will be required for validation and in order for the winner to receive their Prize.
3. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
4. Promotion Period: Purchase a Participating Product on a UK TUI flight (see clause 7 for a list of Participating Products) and enter between 00:01 GMT on the 1 of November 2025 and 23:59 GMT on the 6 of January 2026 inclusive or until all 150,000 scratch cards have been handed out, whichever comes first.
5. Claim Period: If you are a Tier 1 prize winner, you can claim your Prize between 00:01 GMT on the 1 of November 2025 and 23:59 BST on the 31 of May 2026 inclusive. Tier 2 prize winners must claim their Prize on the same flight of purchase of the Participating Product otherwise the scratch card will be invalid.
6. To Enter: Purchase a Participating Product on a UK TUI flight, receive a scratch card from a flight attendant, scratch the card to find out instantly if you have won a Prize. A total of 5,005 winning scratch cards will be fairly and randomly distributed amongst all scratch cards under the supervision of PromoVeritas, the independent promotional verification service. No person may receive more than 4 scratch cards per flight.
7. Participating Products:
a. Cadbury Hot Chocolate
b. Cadbury Twirl Bar 43g
c. Cadbury Nibbly Fingers 125g
d. Cadbury Dairy Milk Buttons 100g
e. Cadbury Dairy Milk Mini Snowballs Bar 110g
8. 1 scratch card will be given per Participating Product purchased during the Promotion Period. No more than 4 scratch cards per person, per flight. No person may win more than 1 Tier 1 Prize. There is no restriction on the amount of Tier 2 prizes that can be won.
9. The Prizes: There will be a total of 5,005 winners. Prizes will be randomly allocated.
a. Tier 1: There will be a total of 5 Tier 1 winners. Each Tier 1 winner will win 1 x £1,000 TUI gift card.
b. Tier 2: There will be a total of 5,000 Tier 2 winners. Each Tier 2 winner will win 1 x Cadbury Dairy Milk Mini Snowballs Bar 110g.
10. All winning scratch cards have been made available to be won in a fair and random process, overseen for your complete confidence by PromoVeritas, the independent promotional verification service.
11. Transferability of winning scratch card: Winning scratch cards must not be sold for commercial gain in any way, including on online auction sites. If the Promoter becomes aware that a winning scratch card has been made available for sale, bought or sold, the Promoter reserves the right to refuse to redeem the winning scratch card without payment of compensation to the entrant who submits the relevant winning scratch card for verification as a valid win.
12. Due to the nature of the Promotion, it is not possible for packs to be evenly distributed amongst TUI flights. As such, there is the potential for winning scratch cards to not appear on some flights.
13. Further Prize Details and Conditions:
a. Tier 1 Prize:
i. The TUI gift card will be sent to the winner via post and can be redeemed online at tui.co.uk or firstchoice.co.uk, or used in any TUI Store or superstore, excluding the Republic of Ireland.
ii. It is the responsibility of the participant to provide their correct, up-to-date details when entering the Promotion and/or confirming acceptance of the Prize in order for their Prize to be processed. The Promoter cannot be held responsible for winners failing to supply accurate information which affects Prize acceptance or delivery of their Prize.
iii. The Promoter is not liable for any Prizes once distributed/dispatched to a winner and the Promoter will not be responsible for any Prizes not received, broken or lost in transit.
iv. TUI gift card can be used as full or part payment for travel products at all TUI Stores (excluding the Republic of Ireland), tui.co.uk and firstchoice.co.uk. For website transactions, your gift card must have sufficient funds to cover the initial payment due when booking your holiday.
v. The ift card must be activated and redeemed by 31 December 2026 otherwise it will expire.
vi. The gift card can only be used on TUI flights, hotels and/or holiday packages.
vii. You can contact your local store, www.tui.co.uk/shop-finder?vlid=opti_contact_us, if you have any questions or issues about/with your gift card.
viii. See www.tui.co.uk/destinations/info/tui-gift-cards?utm_medium=paidsearch&utm_source=google&utm_content=branded&utm_campaign=TUI_B_Packages_Generic_Type&gad_source=1&gclid=EAIaIQobChMI7rfkqPW3hgMVrZJQBh3mkAB-EAAYASAAEgL_3PD_BwE&gclsrc=aw.ds for e-gift card Terms & Conditions.
14. Prize Claiming: If you receive a winning scratch card for a Tier 2 Prize, you will be able to claim your Prize inflight by informing the flight attendant. The Tier 2 Prize must be redeemed on the same flight of purchase of the Participating Product otherwise the scratch card will be invalid. If you receive a winning scratch card for a Tier 1 Prize, you will be required to follow the instructions on the winning scratch card by the end of the Claim Period, by emailing the email on the scratch card with the unique code and providing your full name and a scan or photo of your winning scratch card. Any claims received that do not meet these requirements or are received after the Claim Period, will be void and invalid.
15. Prize Acceptance: Once eligibility of a Prize is confirmed and the Prize is accepted, fulfilment of a Tier 2 Prize will take place immediately after claiming on the flight and notification to arrange fulfilment of a Tier 1 Prize will take place within 28 days from the claim date. In the unlikely event that a winner does not receive their Prize inflight, or is not contacted within 28 days from the claim date, the winner must inform the Promoter by emailing tui2025scratchcard@promowinners.com within a further 28 days. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
16. Provided no objection is received, the surname and county of the winners will be made available to anyone who requests them by writing to JS16014 Cadbury TUI 2025, PO Box 704, Pinner, HA5 9PF, within 3 months of the closing date. In the event they win, winners may request their surname and county are not published or request for the amount of information being published to be reduced during Winner Notification process. Without prejudice, the Promoter will provide this information to the Advertising Standards Authority on reasonable request.
17. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
18. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
b. Disqualify entries that are not made directly by the individual entering the Promotion.
c. Disqualify entrants who tamper with the entry process.
d. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
e. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
19. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize and/or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
20. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the inflight shop and/or cafe on a flight.
21. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS16014) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
22. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
23. The Promoter shall comply with all applicable requirements of the Data Protection Act 2018, the General Data Protection Regulation 2016 and any successor legislation or other applicable law. The personal information entrants provide will be used by the Promoter for the purpose of conducting this promotion and in accordance with the Promoters’ Data Privacy Notice which can be found at https://eu.mondelezinternational.com/privacy-notice. The Promoter may disclose entrants’ personal information to its contractors and agents to assist in conducting this Promotion (including any relevant promotional activity) or communicating with entrants.
24. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
25. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
26. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
27. These Terms & Conditions are governed by the laws of England and Wales and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
Promoter: Mondelez Europe Services GmbH – UK Branch with registered office at Cadbury House, Sanderson Road Uxbridge, UB8 1DH.