Lindt Win a Suitcase – Full Terms and Conditions

  1. These Terms and Conditions govern participation in the promotion “Lindt Win a Suitcase” (hereinafter the “Promotion”), organised by Lindt & Sprüngli (Schweiz) AG, Seestrasse 204, 8802 Kilchberg, Switzerland, (hereinafter referred to as “Promoter”).
  2. This Promotion is open to those aged 18 or over and those who have full legal capacity (Handlungsfähigkeit gemäss Art. 13 ZGB), excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
  3. Entrants must ensure that their participation (including acceptance of any prize) is lawful in accordance with the laws of their country of residence. This Promotion is void where void under local national laws. The Promoter will not be taken to make any representations, express or implied, as to the lawfulness of any individual’s participation, or as to any other aspect of any Promotion.
  4. This Promotion is void where local laws or regulations prohibit such participation.
  5. A minimum purchase of Lindt products to the value of 50 CHF is required to participate in the Promotion. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize.
  6. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
  7. Promotion Period: Purchase and enter the Promotion between 08:00 CEST and 17:00 CEST each day from the 4 June 2026 up to and including 31 July 2026.
  8. To Enter: To enter the Promotion, participants must meet all of the following requirements during the Promotion period:
    a. Make a purchase of 50 CHF or more on Lindt products at one of the Participating Stores as listed in Clause 9 (“Eligible Products”). Each purchase of 50 CHF on Eligible Products entitles the participant to one entry. Multiple entries are permitted (e.g., a purchase of CHF 100 entitles the participant to two entries);
    b. Visit ZRH Walkthrough Level 2 at Zurich Airport, Flughafenstrasse, 8058 Zürich, to present the purchasing receipt of the Eligible Products to receive 1 scratchcard per 50 CHF spent on Eligible Products.
    c. Scratch the scratchcard to find out instantly if you have won a Prize.
    d. By entering the Promotion, participants confirm that they have read, understood and agreed to these Terms & Conditions.
  9. Participating Stores: The following stores at Zurich Airport, Flughafenstrasse, 8058 Zürich, Switzerland:
    a. ZRH Walkthrough Level 1 (CHWA)
    b. ZRH Walkthrough Level 2 (CHWB)
    c. Lindt Boutique ZRH (CHXR)
    d. ZRH Chocolate Island (CHXH)
    e. ZRH The Spirit of Switzerland (CHXQ)
    f. ZRH The Spirit of Switzerland L2 (CHYR)
    g. ZRH Walkthrough Level 2 (CHWB)
  10. Each entry must be accompanied by an itemised receipt. One itemised receipt per entry. Receipt must state the time and date of purchase, which must pre-date the entry date and time, but be within the Promotion Period.
  11. The Prizes: A total of 11 winning scratchcards will be fairly and randomly distributed under the supervision of an independent party. The prizes comprise the following:
    a. Tier 1 Prize: There will be 1 winner. The winner will win 1 x Rimowa Cabin suitcase in Aluminium, worth 1280 CHF.
    b. Tier 2 Prize: There will be a total of 10 winners. Each winner will win 1 x Lindt Pistachio Range packages, each worth 120.50 CHF.
  12. Further Prize Details and Conditions:
    a. Tier 1 Prize:
    i. If you have a winning scratchcard for Tier 1 Prize, send a photo of your winning scratchcard together with your contact details (name, postal address, email address, and telephone number) to the email address displayed on the scratchcard in order to claim your Prize.
    ii. It is the responsibility of the participant to provide their correct, up-to-date details when confirming acceptance of the Prize in order for their Prize to be processed. The Promoter cannot be held responsible for winners failing to supply accurate information which affects Prize acceptance or delivery of their Prize.
    iii. The Promoter is not liable for any Prize once distributed/dispatched to a winner and the Promoter will not be responsible for any Prize not received, broken or lost in transit, unless such loss or damage is caused by the Promoter’s intent or gross negligence.
    iv. The Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated. The winner will be liable for all costs and expenses not stated relating to claiming the Prize.
    v. By participating in the Promotion, entrants agree that the Prize is awarded on an “as is” basis, and that the Promoter makes no representations or warranties of any nature with respect to the Prize.
    vi. For further information, see https://www.rimowa.com/ww/en/luggage/colour/titanium/cabin/92553044.html.
    b. Tier 2 Prize:
    i. The winner will receive the Prize immediately on-site upon presenting their Tier 2 Prize winning scratchcard to the Lindt brand ambassador in at the participating store.
    ii. The package will include: Lindt LINDOR 387g Assorted Pistachio, Lindt Napolitains 400g Assorted Pistachio, Lindt Gold Bar Milk Almond Pistachio 300g, Lindt Maxi Plaisir Almond Pistachio 150g, Lindt Dubai Style Chocolate Bar 145g.
  13. All winning scratchcards have been made available to be won in a fair and random process.
  14. Transferability of winning scratchcard: Winning scratchcards must not be sold for commercial gain in any way, including on online auction sites. If the Promoter becomes aware that a winning scratchcard has been made available for sale, bought or sold, the Promoter reserves the right to refuse to redeem the winning scratchcard without payment of compensation to the entrant who submits the relevant winning scratchcard for verification as a valid win.
  15. Prize Claiming:
    a. Tier 1 Prize: If you find a Tier 1 Prize winning scratchcard, you will be required to follow the instructions on the winning ticket within 5 working days, providing your name, postal address, email address, telephone number and a scan or photo of your winning scratchcard. This data will be processed by the Promoter solely for the purpose of Prize verification and delivery. Any claims received that do not meet these requirements or are received after 5 working days, will be void and invalid.
    b. Tier 2 Prize: If you find a Tier 2 Prize winning scratchcard, you will be required to follow the instructions on the winning ticket immediately. Any claims received that do not meet these requirements or are received after the Promotion Period, will be void and invalid.
  16. Tier 1 Prize Acceptance: Once eligibility of a Prize is confirmed and the Prize is accepted, fulfilment of the Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received their Prize within this timeframe, the winner must inform the Promoter by emailing iantolini@lindt.com within a further 28 days. If the winner does not do so, the Promoter reserves the right to not reissue the Prize at its sole discretion.
  17. The Promoter may ask that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
  18. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

a. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.

b. Disqualify entries that are not made directly by the individual entering the Promotion.

c. Disqualify entries beyond the maximum allowed, using aliases or identities other than their own or any other means.

d. Disqualify entrants who tamper with the entry process.

e. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.

f. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

  1. Entrants must complete their details using their legal name. The Promoter reserves the right to disqualify any entrant who uses multiple names or email addresses and to require them to return any Prize they may have won.
  2. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason the Prizes or any element of the Prizes are not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
  3. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.
  4. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained in connection with this Promotion or accepting or using the Prize(s), except for (i) any liability which cannot be excluded by law, (ii) liability arising from intent (Absicht) or gross negligence (grobe Fahrlässigkeit), and (iii) liability for death or personal injury.
  5. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
  6. All personal data supplied for this Promotion will be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will be retained for a maximum period of 6 months after the end of the Promotion Period, unless a longer retention period is required by law. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: Datenschutzrichtlinien | Lindt CH.
  7. All questions, comments or complaints must be addressed to the Promoter in writing or via the contact form. Complaints relating to the conduct of the Competition must be addressed to Lindt in writing, specifying the Competition, within fourteen (14) days of becoming aware of the reason. Complaints made verbally or submitted late will not be processed. Participants may address any questions, comments or complaints to the following address:
    Lindt & Sprüngli (Schweiz) AG
    Address: Seestrasse 204, 8802 Kilchberg, Switzerland
    Lindt Consumer Service: +41 44 716 22 33
    Contact form: https://lindtch.zendesk.com/hc/en-us/requests/new
  8. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
  9. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
  10. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
  11. These Terms & Conditions are governed by Swiss law. Any dispute arising out of or in connection with the Promotion or these Terms and Conditions shall be submitted to the competent courts of Switzerland, without prejudice to any mandatory rights granted to consumers under applicable law.

  1. These Terms and Conditions govern participation in the promotion “Lindt Win a Suitcase” (hereinafter the “Promotion”), organised by Lindt & Sprüngli (Schweiz) AG, Seestrasse 204, 8802 Kilchberg, Switzerland, (hereinafter referred to as “Promoter”).
  2. This Promotion is open to those aged 18 or over and those who have full legal capacity (Handlungsfähigkeit gemäss Art. 13 ZGB), excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
  3. Entrants must ensure that their participation (including acceptance of any prize) is lawful in accordance with the laws of their country of residence. This Promotion is void where void under local national laws. The Promoter will not be taken to make any representations, express or implied, as to the lawfulness of any individual’s participation, or as to any other aspect of any Promotion.
  4. This Promotion is void where local laws or regulations prohibit such participation.
  5. A minimum purchase of Lindt products to the value of 50 CHF is required to participate in the Promotion. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize.
  6. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
  7. Promotion Period: Purchase and enter the Promotion between 09:00 CEST and 18:00 CEST from the 23 September 2026 up to and including 27 October 2026, only while a Lindt Ambassador is in store. Ambassadors are in store on Mondays, Thursdays, Fridays and Saturdays from 9:00 to 18:00.
  8. To Enter: To enter the Promotion, participants must meet all of the following requirements during the Promotion period:
    a. Only while a Lindt Ambassador is present at The Lindt store at GVA 3 place central at Geneva Airport, Rte de l’Aéroport 21, 1215 Genève 15 Aéroport, Switzerland, make a purchase of 50 CHF or more on any Lindt products.
    b. Each purchase of 50 CHF on any Lindt products entitles the participant to one entry. Multiple entries are permitted (e.g., a purchase of CHF 100 entitles the participant to two entries).
    c. Present the purchasing receipt of the Product/s to a Lindt Ambassador to receive 1 scratchcard per 50 CHF spent on the Products.
    d. Scratch the scratchcard to find out instantly if you have won a Prize.
    e. By entering the Promotion, participants confirm that they have read, understood and agreed to these Terms & Conditions.
  9. Each entry must be accompanied by an itemised receipt. One itemised receipt per entry. Receipt must state the time and date of purchase, which must pre-date the entry date and time, but be within the Promotion Period.
  10. The Prizes: A total of 6 winning scratchcards will be fairly and randomly distributed under the supervision of an independent party. The prizes comprise the following:
    a. Tier 1 Prize: There will be 1 winner. The winner will win 1 x Rimowa Cabin suitcase in Aluminium, worth 1280 CHF.
    b. Tier 2 Prize: There will be a total of 5 winners. Each winner will win 1 x Lindt Pistachio Range packages, each worth 120.50 CHF.
  11. Further Prize Details and Conditions:
    a. Tier 1 Prize:
    i. If you have a winning scratchcard for Tier 1 Prize, send a photo of your winning scratchcard together with your contact details (name, postal address, email address, and telephone number) to the email address displayed on the scratchcard in order to claim your Prize.
    ii. It is the responsibility of the participant to provide their correct, up-to-date details when confirming acceptance of the Prize in order for their Prize to be processed. The Promoter cannot be held responsible for winners failing to supply accurate information which affects Prize acceptance or delivery of their Prize.
    iii. The Promoter is not liable for any Prize once distributed/dispatched to a winner and the Promoter will not be responsible for any Prize not received, broken or lost in transit, unless such loss or damage is caused by the Promoter’s intent or gross negligence.
    iv. The Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated. The winner will be liable for all costs and expenses not stated relating to claiming the Prize.
    v. By participating in the Promotion, entrants agree that the Prize is awarded on an “as is” basis, and that the Promoter makes no representations or warranties of any nature with respect to the Prize.
    vi. For further information, see https://www.rimowa.com/ww/en/luggage/colour/titanium/cabin/92553044.html.
    b. Tier 2 Prize:
    i. The winner will receive the Prize immediately on-site upon presenting their Tier 2 Prize winning scratchcard to the Lindt brand Ambassador in at the participating store.
    ii. The package will include: Lindt LINDOR Assorted Pistachio 387g; Lindt Napolitains Assorted Pistachio 400g; Lindt Gold Bar Milk Almond Pistachio 300g; Lindt Maxi Plaisir Almond Pistachio 150g; and Lindt Dubai Style Chocolate Bar 145g.
  12. All winning scratchcards have been made available to be won in a fair and random process.
  13. Transferability of winning scratchcard: Winning scratchcards must not be sold for commercial gain in any way, including on online auction sites. If the Promoter becomes aware that a winning scratchcard has been made available for sale, bought or sold, the Promoter reserves the right to refuse to redeem the winning scratchcard without payment of compensation to the entrant who submits the relevant winning scratchcard for verification as a valid win.
  14. Prize Claiming:
    a. Tier 1 Prize: If you find a Tier 1 Prize winning scratchcard, you will be required to follow the instructions on the winning ticket within 5 working days, providing your name, postal address, email address, telephone number and a scan or photo of your winning scratchcard. This data will be processed by the Promoter solely for the purpose of Prize verification and delivery. Any claims received that do not meet these requirements or are received after 5 working days, will be void and invalid.
    b. Tier 2 Prize: If you find a Tier 2 Prize winning scratchcard, you will be required to follow the instructions on the winning ticket immediately. Any claims received that do not meet these requirements or are received after the Promotion Period, will be void and invalid.
  15. Tier 1 Prize Acceptance: Once eligibility of a Prize is confirmed and the Prize is accepted, fulfilment of the Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received their Prize within this timeframe, the winner must inform the Promoter by emailing SNascimbene@lindt.com within a further 28 days. If the winner does not do so, the Promoter reserves the right to not reissue the Prize at its sole discretion.
  16. The Promoter may ask that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
  17. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

a. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.

b. Disqualify entries that are not made directly by the individual entering the Promotion.

c. Disqualify entries beyond the maximum allowed, using aliases or identities other than their own or any other means.

d. Disqualify entrants who tamper with the entry process.

e. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.

f. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

  1. Entrants must complete their details using their legal name. The Promoter reserves the right to disqualify any entrant who uses multiple names or email addresses and to require them to return any Prize they may have won.
  2. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason the Prizes or any element of the Prizes are not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
  3. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.
  4. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained in connection with this Promotion or accepting or using the Prize(s), except for (i) any liability which cannot be excluded by law, (ii) liability arising from intent (Absicht) or gross negligence (grobe Fahrlässigkeit), and (iii) liability for death or personal injury.
  5. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
  6. All personal data supplied for this Promotion will be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will be retained for a maximum period of 6 months after the end of the Promotion Period, unless a longer retention period is required by law. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.lindt.ch/de/datenschutz
  7. All questions, comments or complaints must be addressed to the Promoter in writing or via the contact form. Complaints relating to the conduct of the Competition must be addressed to Lindt in writing, specifying the Competition, within fourteen (14) days of becoming aware of the reason. Complaints made verbally or submitted late will not be processed. Participants may address any questions, comments or complaints to the following address:
    Lindt & Sprüngli (Schweiz) AG
    Address: Seestrasse 204, 8802 Kilchberg, Switzerland
    Lindt Consumer Service: +41 44 716 22 33
    Contact form: https://lindtch.zendesk.com/hc/en-us/requests/new
  8. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
  9. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
  10. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
  11. These Terms & Conditions are governed by Swiss law. Any dispute arising out of or in connection with the Promotion or these Terms and Conditions shall be submitted to the competent courts of Switzerland, without prejudice to any mandatory rights granted to consumers under applicable law.

Promoter: Lindt & Sprüngli (Schweiz) AG, Seestrasse 204, 8802 Kilchberg, Switzerland.

  1. These Terms and Conditions govern participation in the promotion “Lindt Win a Suitcase” (hereinafter the “Promotion”), organised by Lindt & Sprüngli AG, Seestrasse 204, 8802 Kilchberg, Switzerland, (hereinafter referred to as “Promoter”).
  2. This Promotion is open to those aged 18 or over and those who have full legal capacity, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
  3. Entrants must ensure that their participation (including acceptance of any prize) is lawful in accordance with the laws of their country of residence. This Promotion is void where void under local national laws. The Promoter will not be taken to make any representations, express or implied, as to the lawfulness of any individual’s participation, or as to any other aspect of any Promotion.
  4. This Promotion is void where local laws or regulations prohibit such participation.
  5. A minimum purchase of Lindt products to the value of SGD50 is required to participate in the Promotion. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize.
  6. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
  7. Promotion Period: Purchase and enter the Promotion between 06:00 SGT and 11:59 SGT each day from the 1 August 2026 up to and including 30 September 2026.
  8. To Enter: To enter the Promotion, participants must meet all of the following requirements during the Promotion period:
    a. Make a purchase of SGD50 or more on Lindt products at the Lindt Boutique Store on Level 2 in T1, at Singapore Changi Airport, 80 Airport Boulevard, 819642, Singapore (“Participating Store”). Each purchase of SGD50 of Lindt products entitles the participant to one entry. Multiple entries are permitted (e.g., a purchase of SGD100 entitles the participant to two entries);
    b. Present the purchasing receipt of the eligible purchase to receive 1 scratchcard per SGD50 spent on Lindt products.
    c. Scratch the scratchcard to find out instantly if you have won a Prize.
    d. By entering the Promotion, participants confirm that they have read, understood and agreed to these Terms & Conditions.
  9. Each entry must be accompanied by an itemised receipt. One itemised receipt per entry. Receipt must state the time and date of purchase, which must pre-date the entry date and time, but be within the Promotion Period.
  10. The Prizes: A total of 1,221 winning scratchcards will be fairly and randomly distributed. The prizes comprise the following:
    a. Tier 1 Prize: There will be 1 winner. The winner will win 1 x Rimowa Cabin suitcase in Aluminium, worth SGD2,080.00.
    b. Tier 2 Prizes: There will be 1,220 winners. Each winner will win 1 of any of the following Lindt products:
    i. 1 of 20 x LINDOR Tube Assorted with Pistachio 387g worth SGD 57.90 each; or
    ii. 1 of 600 Lindt Dubai Style Chocolate White Bar 150g worth SGD26.90; or
    iii. 1 of 600 Lindt Dubai Style Chocolate Dark Bar 145g worth SGD26.90.
  11. Further Prize Details and Conditions:
    a. Tier 1 Prize:
    i. If you have a winning scratchcard for Tier 1 Prize, send a photo of your winning scratchcard together with your contact details (name, postal address, email address, and telephone number) to the email address displayed on the scratchcard in order to claim your Prize.
    ii. It is the responsibility of the participant to provide their correct, up-to-date details when confirming acceptance of the Prize in order for their Prize to be processed. The Promoter cannot be held responsible for winners failing to supply accurate information which affects Prize acceptance or delivery of their Prize.
    iii. The Promoter is not liable for any Prize once distributed/dispatched to a winner and the Promoter will not be responsible for any Prize not received, broken or lost in transit, unless such loss or damage is caused by the Promoter’s intent or gross negligence.
    iv. The Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated. The winner will be liable for all costs and expenses not stated relating to claiming the Prize.
    v. By participating in the Promotion, entrants agree that the Prize is awarded on an “as is” basis, and that the Promoter makes no representations or warranties of any nature with respect to the Prize.
    vi. For further information, see https://www.rimowa.com/ww/en/luggage/colour/titanium/cabin/92553044.html.
    b. Tier 2 Prizes:
    i. The winner will receive the Prize immediately on-site upon presenting their Tier 2 Prize winning scratchcard to the Lindt brand ambassador at the participating store.
  12. All winning scratchcards have been made available to be won in a fair and random process.
  13. Transferability of winning scratchcard: Winning scratchcards must not be sold for commercial gain in any way, including on online auction sites. If the Promoter becomes aware that a winning scratchcard has been made available for sale, bought or sold, the Promoter reserves the right to refuse to redeem the winning scratchcard without payment of compensation to the entrant who submits the relevant winning scratchcard for verification as a valid win.
  14. Prize Claiming:
    a. Tier 1 Prize: If you find a Tier 1 Prize winning scratchcard, you will be required to follow the instructions on the winning ticket within 10 working days, providing your name, postal address, email address, telephone number and a scan or photo of your winning scratchcard. This data will be processed by the Promoter solely for the purpose of Prize verification and delivery. Any claims received that do not meet these requirements or are received after 10 working days, will be void and invalid.
    b. Tier 2 Prizes: If you find a Tier 2 Prize winning scratchcard, you will be required to follow the instructions on the winning ticket immediately. Any claims received that do not meet these requirements or are received after the Promotion Period, will be void and invalid.
  15. Tier 1 Prize Acceptance: Once eligibility of a Prize is confirmed and the Prize is accepted, fulfilment of the Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received their Prize within this timeframe, the winner must inform the Promoter by emailing SKiew@lindt.com within a further 28 days. If the winner does not do so, the Promoter reserves the right to not reissue the Prize at its sole discretion.
  16. The Promoter may ask that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
  17. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

a. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.

b. Disqualify entries that are not made directly by the individual entering the Promotion.

c. Disqualify entries beyond the maximum allowed, using aliases or identities other than their own or any other means.

d. Disqualify entrants who tamper with the entry process.

e. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.

f. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

  1. Entrants must complete their details using their legal name. The Promoter reserves the right to disqualify any entrant who uses multiple names or email addresses and to require them to return any Prize they may have won.
  2. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason the Prizes or any element of the Prizes are not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
  3. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.
  4. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained in connection with this Promotion or accepting or using the Prize(s), except for (i) any liability which cannot be excluded by law, (ii) liability arising from intent or gross negligence, and (iii) liability for death or personal injury.
  5. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
  6. All personal data supplied for this Promotion will be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.lindt.ch/de/datenschutz.
  7. All questions, comments or complaints must be addressed to the Promoter in writing or via the contact form. Complaints relating to the conduct of the Competition must be addressed to Lindt in writing, specifying the Competition, within fourteen (14) days of becoming aware of the reason. Complaints made verbally or submitted late will not be processed. Participants may address any questions, comments or complaints to the following address:
    Lindt & Sprüngli Distribution Services AG – Singapore Branch
    Address: Unit 08-03
    51 Bras Basah Road
    189554
    Singapore
  8. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
  9. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
  10. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
  11. These Terms & Conditions are governed by the Law of Singapore. Any dispute arising out of or in connection with the Promotion or these Terms and Conditions shall be submitted to the competent courts of Singapore, without prejudice to any mandatory rights granted to consumers under applicable law.

  1. Estes Termos e Condições regulam a participação na promoção “Lindt Win a Suitcase” (doravante denominada “Promoção”, organizada pela Lindt & Sprüngli (Schweiz) AG, Seestrasse 204, 8802 Kilchberg, Suíça, (doravante denominada “Promotora”).
  2. Esta Promoção é destinada exclusivamente a pessoas com 18 anos ou mais e com plena capacidade civil, com exceção dos funcionários da Promotora, seus representantes e quaisquer pessoas que mantenham vínculo profissional com esta Promoção.
  3. É responsabilidade dos participantes assegurar que sua participação (incluindo a aceitação de eventuais prêmios) esteja em conformidade com a legislação em vigor no seu país de residência. Esta Promoção não é válida nos locais em que for considerada inválida ou proibida pela legislação local em vigor. A Promotora não presta qualquer declaração ou garantia, expressa ou implícita, quanto à legalidade da participação de qualquer pessoa, nem quanto a qualquer outro aspecto da Promoção.
  4. Esta Promoção não será válida nos locais em que a participação seja proibida pela legislação ou regulamentação local em vigor.
  5. Para participar da Promoção, é necessário realizar uma compra mínima de US$ 60 em produtos Lindt. Guarde o comprovante de compra discriminado, no qual constem a data e o horário da compra, realizada antes da participação, porém dentro do Período da Promoção, uma vez que poderá ser exigido para fins de comprovação da participação e de entrega do Prêmio ao ganhador.
  6. Embora incentivemos sua participação e o aproveitamento dos benefícios da Promoção, defendemos o consumo responsável de nossos produtos. NÃO compre uma quantidade de produtos superior àquela que possa razoavelmente utilizar ou consumir apenas para participar desta Promoção.
  7. Período de Vigência da Promoção: Efetue a compra e participe da Promoção, diariamente, das 06h00 às 12h00 na área de Desembarque e das 16h00 às 22h00 na área de Embarque, no período de 1º de setembro de 2026 a 1º de outubro de 2026, inclusive.
  8. Como participar: Para participar da Promoção, os participantes deverão cumprir todos os requisitos a seguir durante o Período da Promoção:
    a. Realizar uma compra de US$ 60 ou mais em produtos Lindt em uma das Lojas Participantes indicadas na Cláusula 9 (“Lojas Participantes”). Cada compra de US$ 60 em Produtos Elegíveis dará ao participante direito a uma participação. São permitidas múltiplas participações [por exemplo, uma compra de US$ 120 dará ao participante direito a duas participações];
    b. Apresente o comprovante de compra dos Produtos Elegíveis em qualquer uma das Lojas Participantes para receber 1 (uma) raspadinha a cada US$ 60 gastos em Produtos Elegíveis.
    c. Raspe a raspadinha para descobrir imediatamente se você ganhou um Prêmio.
    d. Ao participar da Promoção, os participantes declaram ter lido, compreendido e concordado com estes Termos e Condições.
  9. Lojas Participantes: As seguintes lojas no Brasil:
    a. Aeroporto de São Paulo (GRU), Terminal 3, Desembarque 9K;
    b. Aeroporto de São Paulo (GRU), Terminal 3, Embarque 9L;
    c. Aeroporto do Rio de Janeiro (GIG), Desembarque I8 e
    d. Aeroporto do Rio de Janeiro (GIG), Embarque I7.
  10. Cada participação deverá ser acompanhada do respectivo comprovante de compra discriminado. Um comprovante de compra discriminado por participação. O comprovante deverá indicar a data e o horário da compra, que deverão ser anteriores à data e ao horário da participação, mas estar dentro do Período da Promoção.
  11. Os Prêmios: O total de 402 raspadinhas premiadas será distribuído de forma justa e aleatória, sob a supervisão de um terceiro independente. Os Prêmios são os seguintes:
    a. Prêmio da Categoria 1: 2 (dois) ganhadores. 1 (um) ganhador em São Paulo (GRU) e 1 (um) ganhador no Rio de Janeiro (GIG). Cada ganhador receberá 1 (uma) mala de cabine Rimowa em alumínio, na cor titânio, no valor de US$ 1.550.
    b. Prêmio da Categoria 2: No total, 400 ganhadores. 100 ganhadores por loja. Cada ganhador receberá 1 (uma) bolsa térmica Lindt, no valor aproximado de US$ 12.
  12. Informações Adicionais e Condições dos Prêmios:
    a. Prêmio da Categoria 1:
    i. Se você tiver uma raspadinha premiada correspondente a um Prêmio da Categoria 1, envie, no prazo de 5 dias, uma foto da raspadinha premiada, juntamente com seus dados de contato (nome, endereço para correspondência, endereço de e-mail e número de telefone) para o endereço de e-mail indicado na raspadinha, para solicitar o resgate do Prêmio.
    ii. O participante é responsável por fornecer os dados corretos e atualizados quando confirmar a aceitação do Prêmio, para que o respectivo processamento possa ser realizado. A Promotora não poderá ser responsabilizada caso o ganhador deixe de fornecer as informações corretas, o que pode comprometer a aceitação ou a entrega do Prêmio.
    iii. A Promotora não se responsabiliza pelo Prêmio após sua entrega ou envio ao ganhador, nem por Prêmios não recebidos, danificados ou extraviados durante o transporte, salvo quando a perda ou o dano decorrer de dolo ou culpa grave da Promotora.
    iv. O Prêmio deverá ser recebido nas condições descritas, não sendo devida qualquer indenização ou compensação caso o ganhador não possa utilizá-lo conforme previsto. O ganhador arcará com todos os custos e despesas não expressamente previstos relacionados ao resgate do Prêmio.
    v. Ao participar da Promoção, os participantes concordam que o Prêmio será concedido no estado em que se encontra (“as is”) e que a Promotora não presta qualquer declaração ou garantia, de qualquer natureza, em relação ao Prêmio.
    vi. Para mais informações, acessar https://www.rimowa.com/ww/en/luggage/colour/titanium/cabin/92553044.html.
    b. Prêmio da Categoria 2:
    i. O ganhador receberá o Prêmio imediatamente pelo representante da marca Lindt na Loja Participante no local, mediante a apresentação da raspadinha premiada correspondente ao Prêmio da Categoria 2.
  13. Todas as raspadinhas premiadas foram disponibilizadas para premiação por meio de um processo justo e aleatório.
  14. Cessão de raspadinhas premiadas: As raspadinhas premiadas não poderão ser transferidas ou vendidas, por qualquer meio, com finalidade comercial, inclusive em sites de leilão online. Caso a Promotora tome conhecimento de que uma raspadinha premiada foi colocada à venda, adquirida ou vendida, reserva-se o direito de recusar seu resgate, sem qualquer pagamento de indenização ou compensação ao participante que a apresentar para verificação como comprovante válido de premiação.
  15. Resgate do Prêmio:
    a. Prêmio da Categoria 1: Caso encontre uma raspadinha premiada correspondente a um Prêmio da Categoria 1, você deverá seguir, no prazo de 5 dias, as instruções que constam na raspadinha premiada e fornecer seu nome, endereço para correspondência, endereço de e-mail, número de telefone e uma cópia digitalizada ou foto da raspadinha premiada. Esses dados serão tratados pela Promotora exclusivamente para fins de verificação da premiação e entrega do Prêmio. As solicitações de resgate que não seguirem esses requisitos ou que forem recebidas após o prazo de 5 dias serão consideradas nulas e inválidas.
    b. Prêmio da Categoria 2: Caso encontre uma raspadinha premiada correspondente a um Prêmio da Categoria 2, você deverá seguir imediatamente as instruções que constam na raspadinha premiada. As solicitações de resgate que não seguirem esses requisitos ou que forem recebidas após o término do Período da Promoção serão consideradas nulas e inválidas.
  16. Aceitação do Prêmio da Categoria 1: Após a confirmação da elegibilidade ao Prêmio e a aceitação da premiação, o Prêmio será entregue no prazo de até 28 dias contados da data de sua aceitação. Na hipótese, pouco provável, de o ganhador não receber o Prêmio dentro desse prazo, deverá comunicar o fato à Promotora, pelo e-mail DNavarro@lindt.com, no prazo adicional de 28 dias. Caso o ganhador não o faça, a Promotora reserva-se o direito de, a seu critério exclusivo, não providenciar novo envio do Prêmio.
  17. A Promotora poderá solicitar aos ganhadores que participem de atividades de divulgação relacionadas à Promoção. A participação ficará a critério do ganhador e não constituirá condição para a aceitação do Prêmio.
  18. A Promotora visa conduzir a Promoção de forma justa e segura, bem como prevenir abusos e fraudes. Caso a participação ocorra de forma incompatível com estes Termos e Condições, a participação ou as participações do participante (inclusive aquelas realizadas por meio de eventuais nomes alternativos a ele associados) serão desclassificadas. Qualquer Prêmio concedido poderá ser considerado inválido e estar sujeito à restituição, e a Promotora reserva-se o direito de impedir a participação do respectivo participante em futuras promoções pelo período mínimo de seis meses. Por esse motivo, a Promotora reserva-se o direito, a qualquer momento, de:

a. Verificar a elegibilidade dos participantes e/ou dos ganhadores provisórios por diferentes meios, mediante a solicitação das informações que considerar razoavelmente necessárias para essa finalidade. A participação ou a entrega do Prêmio poderá ficar suspensa até a conclusão da verificação.

b. Desclassificar participações que não tenham sido realizadas diretamente pela própria pessoa que participa da Promoção.

c. Desclassificar participações que excedam o limite máximo permitido, que tenham sido realizadas mediante o uso de nomes alternativos, identidades de terceiros ou por quaisquer outros meios.

d. Desclassificar participantes que adulterem, manipulem ou interfiram no processo de participação.

e. Desclassificar participações que, de qualquer outra forma, não atendam aos requisitos destes Termos e Condições.

f. Cancelar, alterar ou suspender a Promoção caso sua realização conforme planejado se torne inviável por motivos que incluam, entre outros, manipulação, intervenção não autorizada, fraude, conduta desonesta, falhas técnicas ou quaisquer outras causas fora do controle da Promotora que comprometam ou afetem a administração, a segurança, a equidade, a integridade ou a condução adequada desta Promoção.

  1. Os participantes deverão preencher seus dados com seu nome civil completo. A Promotora reserva-se o direito de desclassificar qualquer participante que utilize mais de um nome ou endereço de e-mail e de exigir a devolução de qualquer Prêmio eventualmente recebido.
  2. Os Prêmios são pessoais e intransferíveis, não podendo ser trocados nem convertidos em dinheiro ou em qualquer outra forma de compensação. Caso, por qualquer motivo, um Prêmio ou qualquer de seus componentes não esteja disponível, a Promotora reserva-se o direito de, a seu critério exclusivo, substituí-lo por outro de valor igual ou superior.
  3. A Promotora não se responsabiliza por participações perdidas, atrasadas, comprometidas, danificadas, encaminhadas incorretamente ou incompletas, nem por aquelas que não possam ser entregues por motivos técnicos, de entrega ou qualquer outra razão. O comprovante de envio não será aceito como comprovante de recebimento.
  4. A Promotora, bem como suas agências e empresas associadas, não será responsável por quaisquer perdas (incluindo, entre outras, perdas indiretas, especiais ou consequenciais ou lucros cessantes), despesas ou danos sofridos ou incorridos em decorrência desta Promoção ou da aceitação ou utilização do(s) Prêmio(s), exceto: (i) nos casos de responsabilidade que não possa ser excluída por força de lei; (ii) nos casos de responsabilidade decorrente de dolo ou culpa grave; e (iii) nos casos de morte ou lesão corporal.
  5. A Promotora não será responsável por qualquer atraso ou descumprimento de suas obrigações decorrente de circunstâncias fora de seu controle razoável, incluindo, entre outras, caso fortuito ou força maior, epidemia ou pandemia de âmbito global ou regional, condições climáticas adversas, incêndio, conflitos trabalhistas, guerra, atividade terrorista, hostilidades, instabilidade política, tumultos, comoção civil, epidemias graves ou outras calamidades naturais, bem como quaisquer outras circunstâncias alheias ao seu controle.
  6. Todos os dados pessoais fornecidos para fins desta Promoção serão utilizados pela Promotora e/ou por qualquer prestador por ela contratado para auxiliar na realização da Promoção, exclusivamente para os fins relacionados a esta Promoção. Os dados pessoais serão armazenados pelo prazo máximo de 6 (seis) meses após o término do Período da Promoção, salvo se a legislação em vigor exigir prazo de retenção superior. Os dados pessoais não serão divulgados a terceiros não vinculados à Promoção, sem o consentimento prévio e expresso do titular. Seus dados pessoais serão tratados de acordo com a Política de Privacidade da Promotora, disponível no site: https://www.lindt.ch/de/datenschutz (Alemão) / https://www.lindt.com.br/politica-de-privacidade (Português) / https://www.lindt.co.uk/privacy-notice (Inglês).
  7. Todas as dúvidas, comentários ou reclamações deverão ser encaminhados por escrito à Promotora ou pelo formulário de contato. As reclamações relacionadas à condução da Promoção deverão ser encaminhadas por escrito à Lindt, com a identificação da Promoção, no prazo de 14 (quatorze) dias contados da data em que o participante tomar conhecimento do fato. As reclamações apresentadas verbalmente ou após esse prazo não serão analisadas. Os participantes poderão encaminhar dúvidas, comentários ou reclamações para o seguinte endereço:
    Lindt & Sprüngli Brazil
    Endereço: Av Jornalista Roberto Marinho, 85, 24º Andar | São Paulo, 04578-910 | Brasil
    Lindt – Atendimento ao cliente: +55 11 4369 7200
  8. Caso qualquer disposição destes Termos e Condições seja declarada inválida, ilegal ou inexequível, as demais disposições não serão afetadas e permanecerão em pleno vigor e efeito.
  9. Ao participar da Promoção, o participante será considerado como tendo concordado em cumprir estes Termos e Condições.
  10. Em caso de divergência entre estes Termos e Condições e quaisquer disposições constantes de materiais promocionais, prevalecerão estes Termos e Condições.
  11. Estes Termos e Condições serão regidos e interpretados de acordo com as leis da República Federativa do Brasil. Qualquer controvérsia decorrente ou relacionada à Promoção ou a estes Termos e Condições será submetida aos tribunais competentes do Brasil, sem prejuízo dos direitos de natureza cogente assegurados aos consumidores pela legislação em vigor.

  1. These Terms and Conditions govern participation in the promotion “Lindt Win a Suitcase” (hereinafter the “Promotion”), organised by Lindt & Sprüngli (Schweiz) AG, Seestrasse 204, 8802 Kilchberg, Switzerland, (hereinafter referred to as “Promoter”).
  2. This Promotion is open to those aged 18 or over and those who have full legal capacity, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
  3. Entrants must ensure that their participation (including acceptance of any prize) is lawful in accordance with the laws of their country of residence. This Promotion is void where void under local national laws. The Promoter will not be taken to make any representations, express or implied, as to the lawfulness of any individual’s participation, or as to any other aspect of any Promotion.
  4. This Promotion is void where local laws or regulations prohibit such participation.
  5. A minimum purchase of Lindt products to the value of £30 is required to participate in the Promotion. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize.
  6. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
  7. Promotion Period: Purchase and enter between 07:00 BST – 19:00 BST each day from the 10th of September 2026 to the 7th of October of 2026 inclusive.
  8. To Enter: To enter the Promotion, participants must meet all of the following requirements during the Promotion period:
    a. Make a purchase of £30 or more on Lindt products at the Lindt Store at Heathrow Airport, London T5 WDF Main. Each purchase of £30 on Eligible Products entitles the participant to one entry. Multiple entries are permitted (e.g., a purchase of £60 entitles the participant to two entries).
    b. Present the purchasing receipt of the Eligible Products at the point of sale of the store to receive 1 scratchcard per £30 spent on Eligible Products.
    c. Scratch the scratchcard to find out instantly if you have won a Prize.
    d. By entering the Promotion, participants confirm that they have read, understood and agreed to these Terms & Conditions.
  9. Each entry must be accompanied by an itemised receipt. One itemised receipt per entry. Receipt must state the time and date of purchase, which must pre-date the entry date and time, but be within the Promotion Period.
  10. The Prize: A total of 5 winning scratchcard(s) will be fairly and randomly distributed under the supervision of an independent party. The prizes comprise the following:
    a. Tier 1 Prize: There will be 1 winner. The winner will win 1 x RIMOWA Original Cabin aluminium suitcase in colour titanium.
    b. Tier 2 Prizes: There will be 4 winners. Each winner will win Lindt product packages, each containing:
    i. 1 x LINDOR Tube Assorted with Pistachio 387g;
    ii. 1 x Assorted Napolitains with Pistachio 500g;
    iii. 1 x Maxi Plaisir Almond Pistachio 150; and
    iv. 2 x Lindt Dubai Style Chocolate Milk Bar 150g.
  11. Further Prize Details and Conditions:
    a. Tier 1 Prize:
    i. If you have a winning scratchcard for the Tier 1 Prize, send a photo of your winning scratchcard together with your contact details (name, postal address, email address, and telephone number) to the email address displayed on the scratchcard within 5 days in order to claim your Prize.
    ii. It is the responsibility of the participant to provide their correct, up-to-date details when confirming acceptance of the Prize in order for their Prize to be processed. The Promoter cannot be held responsible for winners failing to supply accurate information which affects Prize acceptance or delivery of their Prize.
    iii. The Promoter is not liable for any Prize once distributed/dispatched to a winner and the Promoter will not be responsible for any Prize not received, broken or lost in transit.
    iv. The Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated. The winner will be liable for all costs and expenses not stated relating to claiming the Prize.
    v. By participating in the Promotion, entrants agree that the Prize is awarded on an “as is” basis, and that the Promoter makes no representations or warranties of any nature with respect to the Prize.
    vi. For further information, see https://www.rimowa.com/gb/en/luggage/colour/titanium/cabin/92553044.html.
    b. Tier 2 Prizes:
    i. Winners will receive the Prize immediately on-site upon presenting their Tier 2 Prize winning scratchcard to the Lindt brand ambassador at the participating store.
    a. The package will include:
    i. 1 x LINDOR Tube Assorted with Pistachio 387g;
    ii. 1 x Assorted Napolitains with Pistachio 500g;
    iii. 1 x Maxi Plaisir Almond Pistachio 150; and,
    iv. 2 x Lindt Dubai Style Chocolate Milk Bar 150g.
  12. All winning scratchcards have been made available to be won in a fair and random process.
  13. Transferability of winning scratchcard: Winning scratchcards must not be sold for commercial gain in any way, including on online auction sites. If the Promoter becomes aware that a winning scratchcard has been made available for sale, bought or sold, the Promoter reserves the right to refuse to redeem the winning scratchcard without payment of compensation to the entrant who submits the relevant winning scratchcard for verification as a valid win.
  14. Prize Claiming:
    a. Tier 1 Prize: If you find a Tier 1 Prize winning scratchcard, you will be required to follow the instructions on the winning ticket within 5 days, providing your name, postal address, email address, telephone number and a scan or photo of your winning scratchcard. This data will be processed by the Promoter solely for the purpose of Prize verification and delivery. Any claims received that do not meet these requirements or are received after 5 days, will be void and invalid.
    b. Tier 2 Prizes: If you find a Tier 2 Prize winning scratchcard, you will be required to follow the instructions on the winning ticket immediately. Any claims received that do not meet these requirements or are received after the Promotion Period, will be void and invalid.
  15. Tier 1 Prize Acceptance: Once eligibility of a Prize is confirmed and the Prize is accepted, fulfilment of the Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received their Prize within this timeframe, the winner must inform the Promoter by emailing adrianamaria.silvagomes@lindt.com within a further 28 days. If the winner does not do so, the Promoter reserves the right to not reissue the Prize at its sole discretion.
  16. Provided no objection is received from the Tier 1 winner, a winner list containing the surname and county of residence of the Tier 1 winner will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available by sending a request via email to adrianamaria.silvagomes@lindt.com. Winners can object to their details being published by emailing adrianamaria.silvagomes@lindt.com. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.
  17. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
  18. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

a. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.

b. Disqualify entries that are not made directly by the individual entering the Promotion.

c. Disqualify entries beyond the maximum allowed, using aliases or identities other than their own or any other means.

d. Disqualify entrants who tamper with the entry process.

e. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.

f. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

  1. Entrants must complete their details using their legal name. The Promoter reserves the right to disqualify any entrant who uses multiple names or email addresses and to require them to return any Prize they may have won.
  2. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason the Prizes or any element of the Prizes are not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
  3. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.
  4. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (PV20383) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promoter’s liability for death or personal injury as a result of its negligence.
  5. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
  6. All personal data supplied for this Promotion will be used for the purpose of this Promotion and/or by any agent appointed by it to assist with running the Promotion. Personal data will be retained for a maximum period of 6 months after the end of the Promotion Period, unless a longer retention period is required by law. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.lindt.co.uk/privacy-notice.
  7. All questions, comments or complaints must be addressed to the Promoter in writing or via the contact form. Complaints relating to the conduct of the Competition must be addressed to Lindt in writing, specifying the Competition, within fourteen (14) days of becoming aware of the reason. Complaints made verbally or submitted late will not be processed. Participants may address any questions, comments or complaints to the following address:
    Lindt & Sprüngli (Schweiz) AG
    Address: Seestrasse 204, 8802 Kilchberg, Switzerland
    Lindt Consumer Service: +41 44 716 22 33
    Contact form: https://lindtch.zendesk.com/hc/en-us/requests/new
  8. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
  9. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
  10. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
  11. These Terms & Conditions are governed by English law, and their interpretation and application will be subject to the non-exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction.