Lindt House of Chocolate Terms and Conditions

Republic of Ireland 

Full Terms & Conditions

1. This Promotion is open to residents of the Republic of Ireland aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.

2. Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. Text-able mobile phone required.

3. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.

4. Promotion Period: Enter between 00:01 BST on the 21 of August 2023 and 23:59 GMT on the 31 of December 2023 inclusive.

5. To Enter: Purchase any Lindt Boxed Product promotional product (see clause 5) from any store advertising the promotion and text the word LINDT along with your full name and postcode to 51155 to be entered into the prize draw. In Musgrave and SuperValu-Centra only customers can purchase any Lindt product.

6. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts are charged at standard network rate.

7. Maximum of 1 entry is permitted per person during the Promotion Period. One itemised receipt per entry must state the time and date of purchase, which must pre-date the entry date and time, but be within the Promotion Period. No household may win more than 1 Prize.

8. The Prizes:
   1. Main Prize: There will be 1 winner. The winner will win 1 x two night trip to Switzerland for the winner and a guest including flights, accommodation, entry to Lindt Home of Chocolate and spending money.
   2. Runner Up Prizes: There will be a total of 4 winners. Each winner will win 1 x €200 Lindt hamper.

9. Further Prize Details and Conditions:
   1. Main Prize:
      1. The guest must be 18+.
      2. The prize includes return economy flights for the winner and guest from any London airport to Switzerland, subject to availability.

• The prize includes entry to the Lindt Home of Chocolate and a chocolate workshop experience on a pre-booked date for the winner and guest.

1. The winner will receive a €100 voucher to use at the Lindt Home of Chocolate shop during the trip.
2. The Prize will be arranged by email between the Promoter’s prize fulfilment agency and the winner. The prize fulfilment agency will make all reasonable efforts to provide the winner with details of the prize at the earliest possible opportunity. The Promoter will have final discretion on all elements and aspects of how the prize is organised. Once the prize details including dates, locations are confirmed, this cannot be amended or altered by the winner.
3. It will be the winner’s and their guest’s responsibility to take out at their own cost all relevant insurance (including but not limited to health and travel insurance, insurance for theft, loss and damage to property) which may be required or prudent to be taken.

• The holiday must be taken by 30 November 2024 (subject to availability).  At least 8 weeks’ advance notice of preferred date of stay must be given. The prize cannot be taken during the excluded dates listed below. Valentine’s Day, Christmas, New Year’s Eve, Easter, school holidays and Bank Holiday periods in the UK (“Excluded Dates”).
• The prize includes accommodation, including breakfast, based on the winner and the guest sharing one double/twin room, subject to availability.

1. The prize includes €440 spending money.
2. Once booked, tickets are only valid for the dates and times shown; no alternatives will be available.
3. If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.

• The winner will not be entitled to any compensation and will have no claim against the organisers if the holiday or any other event forming part of the prize is delayed, postponed, rescheduled or cancelled.
• Lounge passes and upgrades are not permitted. Flights cannot be used in conjunction with the Promoter’s/any loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer. Frequent Flyer points cannot be accrued on the flight tickets or any loyalty programme.
• Airline seats are subject to availability.

1. For the avoidance of doubt, the Prize does not include transportation, food, beverages, souvenirs, gratuities, car parking charges, or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.

• The winner and their guest will require a passport valid for at least 6 months on date of travel; any necessary visas or travel insurance are the responsibility of the winner and their guest. In the event the winner or their guest are unable to travel due to visa or other personal circumstances, no alternative tickets will be issued, and no compensation or other prize will be provided.
• The winner and guest must travel together in all instances, on the same dates and time, take the same trip and share the same room in all provided accommodation. The winner will forgo the Prize in totality if the winner fails to attend the scheduled booking, and the Promoter and any prize providers shall have no further obligation to the winner.
• The winner and their guest must abide by and are subject to the airline’s Conditions of Carriage and Booking Terms and Conditions.
• The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in the prize being retracted.

1. All elements of the prize package must be taken as part of the same trip.

• The Prize will be forfeited if:
  1. The winner has not obtained all of the proper travel documents by the date specified by the Promoter;
  2. The Winner has any immigration complications which prevent them from entering, leaving or travelling within the pre-booked period; or
  3. The Winner has any medical, legal or any other reason that would prevent you from accepting and participating in the Prize.
• It is the responsibility of the Winner and any guest to check any travel advisories issued by a Government, to determine whether they wish to accept the risk of travelling to the destination. The Promoter will not be responsible for any loss or damage suffered by any winner or their guest arising out of their failure to follow any travel advisories issued by a Government. The winner and their guest must comply with and are responsible for obtaining all information regarding any recommended inoculation and obtaining the inoculation(s) and health regulations required by any Prize destination country.

10. Winner Selection: 5 provisional winners, 1 Main Prize and 4 Runner-Up Prize provisional winners, will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.

11. Winner Notification: The provisional winners will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winners. If a winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.

12. Prize Acceptance: Notification to arrange fulfilment of the Prizes will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing [email protected]. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.

13. Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available at promowinners.com/lindtHOCwinner. The winners can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winners information to the Advertising Standards Authority when requested by them.

14. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.

15. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

1. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.

1. Disqualify entries that are not made directly by the individual entering the Promotion.

1. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.

1. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.

1. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.

1. Disqualify entrants who tamper with the entry process.

1. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.

1. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

16. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize and/or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.

17. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.

18. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS13909) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.

19. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.

20. All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.lindt.co.uk/privacy-notice.

21. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.

22. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.

23. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.

1. 24. These Terms & Conditions are governed by Irish law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.

Retail Stores Terms and Conditions

24. Full Terms & Conditions
    1. This Promotion is open to residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
    2. Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. Text-able mobile phone required.
    3. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.

     

    4. Promotion Period: Enter between 00:01 BST on the 1 of October 2023 and 23:59 GMT on the 11 of December 2023 inclusive.

     

    5. To Enter: Purchase any Lindt product from any Lindt Retail store or online via the Lindt website and text the word LINDT along with your full name and postcode to 81400 to be entered into the Prize Draw.

     

    6. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts are charged at standard network rate.

     

    7. Maximum of 1 entry is permitted per person during the Promotion Period. One itemised receipt per entry must state the time and date of purchase, which must pre-date the entry date and time, but be within the Promotion Period. No household may win more than 1 Prize.

     

    8. The Prizes:
       1. Main Prize: There will be a total of 1 winner. Each winner will win 1 x two night trip to Switzerland for the winner and a guest including flights, accommodation, entry to Lindt Home of Chocolate and spending money.
       2. Runner Up Prizes: There will be a total of 10 winners. Prizes will be allocated randomly.
          1. 5 x £85 Lindt hampers
          2. 5 x £200 Lindt hampers

     

    9. Further Prize Details and Conditions:
       1. Main Prize:
          1. The guest must be 18+.
          2. The prize includes return economy flights for the winner and guest from any London airport to Switzerland, subject to availability.
    • The prize includes entry to the Lindt Home of Chocolate and a chocolate workshop experience on a pre-booked date for the winner and a guest.
    1. The winner will receive a £100 voucher to use at the Lindt Home of Chocolate shop during the trip.
    2. The Prize will be arranged by email between the Promoter’s prize fulfilment agency and the winner. The prize fulfilment agency will make all reasonable efforts to provide the winner with details of the prize at the earliest possible opportunity. The Promoter will have final discretion on all elements and aspects of how the prize is organised. Once the prize details including dates, locations are confirmed, this cannot be amended or altered by the winner.
    3. It will be the winner’s and their guest’s responsibility to take out at their own cost all relevant insurance (including but not limited to health and travel insurance, insurance for theft, loss and damage to property) which may be required or prudent to be taken.
    • The holiday must be taken by 30 November 2024 (subject to availability).  At least 8 weeks’ advance notice of preferred date of stay must be given. The prize cannot be taken during the excluded dates listed below: Valentine’s Day, Christmas, New Year’s Eve, Easter, school holidays and Bank Holiday periods in the UK (“Excluded Dates”).
    • The prize includes accommodation, including breakfast, based on the winner and the guest sharing one double/twin room, subject to availability.
    1. The prize includes £440 spending money.
    2. Once booked, tickets are only valid for the dates and times shown; no alternatives will be available.
    3. If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.
    • The winner will not be entitled to any compensation and will have no claim against the organisers if the holiday or any other event forming part of the prize is delayed, postponed, rescheduled or cancelled.
    • Lounge passes and upgrades are not permitted. Flights cannot be used in conjunction with the Promoter’s/any loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer. Frequent Flyer points cannot be accrued on the flight tickets or any loyalty programme.
    • Airline seats are subject to availability.
    1. For the avoidance of doubt, the Prize does not include transportation, food, beverages, souvenirs, gratuities, car parking charges, or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
    • The winner and their guest will require a passport valid for at least 6 months on date of travel; any necessary visas or travel insurance are the responsibility of the winner and their guest. In the event the winner or their guest are unable to travel due to visa or other personal circumstances, no alternative tickets will be issued, and no compensation or other prize will be provided.
    • The winner and guest must travel together in all instances, on the same dates and time, take the same trip and share the same room in all provided accommodation. The winner will forgo the Prize in totality if the winner fails to attend the scheduled booking, and the Promoter and any prize providers shall have no further obligation to the winner.
    • The winner and their guest must abide by and are subject to the airline’s Conditions of Carriage and Booking Terms and Conditions.
    • The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in the prize being retracted.
    1. All elements of the prize package must be taken as part of the same trip.
    • The Prize will be forfeited if:
      1. The winner has not obtained all of the proper travel documents by the date specified by the Promoter;
      2. The Winner has any immigration complications which prevent them from entering, leaving or travelling within the pre-booked period; or
      3. The Winner has any medical, legal or any other reason that would prevent you from accepting and participating in the Prize.
    • It is the responsibility of the Winner and any guest to check any travel advisories issued by a Government, to determine whether they wish to accept the risk of travelling to the destination. The Promoter will not be responsible for any loss or damage suffered by any winner or their guest arising out of their failure to follow any travel advisories issued by a Government. The winner and their guest must comply with and are responsible for obtaining all information regarding any recommended inoculation and obtaining the inoculation(s).

     

    10. Winner Selection: 11 provisional winners, 1 Main Prize and 10 Runner-Up Prize provisional winners will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.

     

    11. Winner Notification: The provisional winners will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winners. If a winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.

     

    12. Prize Acceptance: Notification to arrange fulfilment of the Prizes will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing [email protected]. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.

     

    13. Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available at promowinners.com/lindtHOCwinner. The winners can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winners information to the Advertising Standards Authority when requested by them.

     

    14. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.

     

    15. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

     

    1. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.

     

    1. Disqualify entries that are not made directly by the individual entering the Promotion.

     

    1. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.

     

    1. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.

     

    1. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.

     

    1. Disqualify entrants who tamper with the entry process.

     

    1. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.

     

    1. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

     

    16. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize and/or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.

     

    17. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.

     

    18. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS13909) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.

     

    19. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.

     

    20. All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.lindt.co.uk/privacy-notice.

     

    21. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.

     

    22. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.

     

    23. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.

     

    24. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction.

     

National Terms and Conditions

Full Terms & Conditions

1. This Promotion is open to residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.

2. Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. Text-able mobile phone required.

3. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.

4. Promotion Period: Enter between 00:01 BST on the 21 of August 2023 and 23:59 GMT on the 31 of December 2023 inclusive.

5. To Enter: Purchase any LINDOR 200g product from any store advertising the promotion, or online, and text the word LINDT as well as your full name and postcode to 78866 to be entered into the prize draw.

6. Any entries received before or after the Promotion Period will not be valid and will not be entered into this Promotion. Texts are charged at standard network rate.

7. Maximum of 1 entry is permitted per person during the Promotion Period. One itemised receipt per entry must state the time and date of purchase, which must pre-date the entry date and time, but be within the Promotion Period. No household may win more than 1 Prize.

8. The Prize: There will be 1 winner. The winner will win 1 x two night trip to Switzerland for the winner and a guest including flights, accommodation, entry to Lindt Home of Chocolate and spending money.

9. Further Prize Details and Conditions:
   1. The guest must be 18+.
   2. The prize includes return economy travel, by the most convenient mode of transport.

• The prize includes entry to the Lindt Home of Chocolate and a chocolate workshop experience on a pre-booked date for the winner and guest.

1. The winner will receive a £100 voucher to use at the Lindt Home of Chocolate shop during the trip.
2. The Prize will be arranged by email between the Promoter’s prize fulfilment agency and the winner. The prize fulfilment agency will make all reasonable efforts to provide the winner with details of the prize at the earliest possible opportunity. The Promoter will have final discretion on all elements and aspects of how the prize is organised. Once the prize details including dates, locations are confirmed, this cannot be amended or altered by the winner.
3. It will be the winner’s and their guest’s responsibility to take out at their own cost all relevant insurance (including but not limited to health and travel insurance, insurance for theft, loss and damage to property) which may be required or prudent to be taken.

• The holiday must be taken by 30 November 2024 (subject to availability).  At least 8 weeks’ advance notice of preferred date of stay must be given. The prize cannot be taken during the excluded dates listed below. Valentine’s Day, Christmas, New Year’s Eve, Easter, school holidays and Bank Holiday periods in the UK (“Excluded Dates”).
• The prize includes accommodation, including breakfast, based on the winner and the guest sharing one double/twin room, subject to availability.

1. The prize includes £440 spending money.
2. Once booked, tickets are only valid for the dates and times shown; no alternatives will be available.
3. If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.

• The winner will not be entitled to any compensation and will have no claim against the organisers if the holiday or any other event forming part of the prize is delayed, postponed, rescheduled or cancelled.
• Lounge passes and upgrades are not permitted. Flights cannot be used in conjunction with the Promoter’s/any loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer. Frequent Flyer points cannot be accrued on the flight tickets or any loyalty programme.
• Airline seats are subject to availability.

1. For the avoidance of doubt, the Prize does not include transportation, food, beverages, souvenirs, gratuities, car parking charges, or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.

• The winner and their guest will require a passport valid for at least 6 months on date of travel; any necessary visas or travel insurance are the responsibility of the winner and their guest. In the event the winner or their guest are unable to travel due to visa or other personal circumstances, no alternative tickets will be issued, and no compensation or other prize will be provided.
• The winner and guest must travel together in all instances, on the same dates and time, take the same trip and share the same room in all provided accommodation. The winner will forgo the Prize in totality if the winner fails to attend the scheduled booking, and the Promoter and any prize providers shall have no further obligation to the winner.
• The winner and their guest must abide by and are subject to the airline’s Conditions of Carriage and Booking Terms and Conditions.
• The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in the prize being retracted.

1. All elements of the prize package must be taken as part of the same trip.

• The Prize will be forfeited if:
  1. The winner has not obtained all of the proper travel documents by the date specified by the Promoter;
  2. The Winner has any immigration complications which prevent them from entering, leaving or travelling within the pre-booked period; or
  3. The Winner has any medical, legal or any other reason that would prevent you from accepting and participating in the Prize.
• It is the responsibility of the Winner and any guest to check any travel advisories issued by a Government, to determine whether they wish to accept the risk of travelling to the destination. The Promoter will not be responsible for any loss or damage suffered by any winner or their guest arising out of their failure to follow any travel advisories issued by a Government. The winner and their guest must comply with and are responsible for obtaining all information regarding any recommended inoculation and obtaining the inoculation(s).

10. Winner Selection: 1 provisional winner will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.

11. Winner Notification: The provisional winner will be contacted via the telephone number provided on entry used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the winner. If the winner does not respond to the initial contact within 14 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.

12. Prize Acceptance: Notification to arrange fulfilment of the Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing [email protected]. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.

13. Moderation: The Promoter reserves the right to reject entries which, in the reasonable opinion of the Promoter:
    1. are in breach of the Terms & Conditions;
    2. contain any content that is offensive, harmful, objectionable or which is otherwise unsuitable for publication including with respect to race, religion, origin or gender, or which could reflect negatively upon the name, reputation or goodwill of the Promoter or any brand partner;
    3. contains or refers to any unauthorised third-party brand or reference any third-party names, logos and/or trademarks;
    4. promotes any political agenda.

14. Provided no objection is received from the winner, a winner list containing the surname and county of residence of the winner will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available at promowinners.com/lindtHOCwinner. The winner can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.

15. The Promoter may request that the winner participates in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.

16. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

1. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.

1. Disqualify entries that are not made directly by the individual entering the Promotion.

1. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.

1. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.

1. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.

1. Disqualify entrants who tamper with the entry process.

1. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.

1. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.

17. The Prize is not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize and/or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.

18. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.

19. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS13909) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.

20. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.

21. All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.lindt.co.uk/privacy-notice.

22. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.

23. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.

24. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.

25. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction.

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