Lindt Home of Chocolate RF Prize Draw – Full Terms and Conditions

1. This Promotion is open to MyLindt Rewards card holders who are residents of the United Kingdom, including the Channel Islands and the Isle of Man, aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
2. Purchase is necessary. Please retain an itemised receipt that states the time and date of purchase prior to entry, but within the Promotion Period, as this may be required for validation and in order for the winner to receive their Prize. Internet access and a valid email address are required.
3. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume just to participate in this Promotion.
4. Promotion Period:
a. Purchase Period: Purchase between 00:01 BST on the 24 June 2024 and 23:59 BST on the 1 September 2024 inclusive.
b. Entry Period: Enter between 00:01 BST on the 24 June 2024 and 23:59 BST on the 3 September 2024 inclusive.
5. To Enter: During the Purchase Period, purchase any Lindt product in-store at any Lindt or online from and scan (in-store) or add (online) your MyLindt Rewards card. You will be sent an email within 48 hours with a link. Then during the Entry Period, click on the link in the email and validate your email to enter the Prize Draw.
6. There is no maximum number of entries per person during the Promotion Period. One purchase transaction per entry. No person may win more than 1 Prize.
7. The Prizes:
a. Main Prizes: There will be a total of 2 Main Prize winners. Each winner will win 1 x trip to Switzerland for the winner and a guest to meet Roger Federer (exact date TBA) including:
i. Return flights from a London international airport to Zurich, Switzerland for the winner and a guest, subject to availability and the Promoter’s discretion;
ii. Return shuttle transport in Zurich from the airport to the hotel for the winner and a guest;
iii. 2 nights’ accommodation in a standard double room at 4* hotel in Zurich for the winner and a guest including breakfast, subject to availability and the Promoter’s discretion;
iv. Various planned activities including:
1. Lunch at Lindt & Sprungli Headquarters;
2. Guided tour of the Lindt Home of Chocolate Museum;
3. Chocolateria course;
4. 1 x 50 CHF voucher each for the winner and a guest (2 in total) to spend at the Lindt store;
5. Swiss event dinner including support in various languages; and
6. A meet and greet with Roger Federer.
b. Runner Up Prizes: There will be a total of 10 Runner Up Prize winners. Each winner will win 1 x branded Roger Federer signed baseball cap (worth £90).
8. Further Prize Details and Conditions:
a. Main Prizes:
i. The trip timings will be communicated to the winner during winner communications. The trip will take place before 31 December 2024 (subject to availability).
ii. The guest must be 18+.
iii. The Prize includes return economy flights for the winner and guest subject to availability.
iv. The Prize will be arranged by email between the Promoter and the winner. The Promoter will make all reasonable efforts to provide the winner with details of the prize at the earliest possible opportunity. The Promoter will have final discretion on all elements and aspects of how the Prize is organised. Once the Prize details including dates, locations are confirmed, this cannot be amended or altered by the winner.
v. If the Promoter decides, the potential Main Prize winners and/or any guest may be required to submit to a confidential background check or to provide suitable information to answer questions to confirm eligibility and help ensure that the use of any such person in advertising or publicity for the Promotion will not bring the Promoter into public disrepute, contempt, scandal or ridicule or reflect unfavourably on the promotion as determined by the Promoter in its sole discretion. This will include all relevant banning orders or related incidents regarding the Main Prize winner and/or any guest at any venue as required by the government, the police or relevant law enforcement agencies or organisations. Part of this process may also include questions during the claim process and a review of personal information sourced from data available in the public domain.
vi. It will be the winner’s and their guest’s responsibility to take out at their own cost all relevant insurance (including but not limited to health and travel insurance, insurance for theft, loss and damage to property) which may be required or prudent to be taken.
vii. The Prize includes accommodation at a 4* hotel based on the winner and the guest sharing one double/twin room including breakfast, subject to availability and the Promoter’s discretion.
viii. Winners can request extra services available at the hotel but at the winner’s own expense.
ix. A valid credit or debit card will be required to check in to your room and will be used to guarantee any incidentals such as in- room calls or services.
x. The winner is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes.
xi. The winner and their guest will each receive 1 x 50 CHF voucher (worth ~£43) to spend at the Lindt store.
xii. Once booked, tickets are only valid for the dates and times shown; no alternatives will be available.
xiii. If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.
xiv. The winner will not be entitled to any compensation and will have no claim against the organisers if the holiday or any other event forming part of the Prize is delayed, postponed, rescheduled or cancelled.
xv. Lounge passes and upgrades are not permitted. Flights cannot be used in conjunction with the Promoter’s/any loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer. Frequent Flyer points cannot be accrued on the flight tickets or any loyalty programme.
xvi. Airline seats are subject to availability.
xvii. For the avoidance of doubt, the Prize does not include transportation, food, beverages, souvenirs, gratuities, car parking charges, or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
xviii. The winner and their guest will require a passport valid for at least 6 months on date of travel; any necessary visas or travel insurance are the responsibility of the winner and their guest. In the event the winner or their guest are unable to travel due to visa or other personal circumstances, no alternative tickets will be issued, and no compensation or other prize will be provided.
xix. The winner and their guest must travel together in all instances, on the same dates and time, take the same trip and share the same room in all provided accommodation. The winner will forgo the Prize in totality if the winner fails to attend the scheduled booking, and the Promoter and any Prize providers shall have no further obligation to the winner.
xx. The winner and their guests must abide by and are subject to the airline’s Conditions of Carriage and Booking Terms and Conditions.
xxi. The winner is responsible for the behaviour of themselves and their guests whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guests from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guests act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in the Prize being retracted.
xxii. All elements of the Prize package must be taken as part of the same trip.
xxiii. The Prize will be forfeited if:
1. The winner has not obtained all of the proper travel documents by the date specified by the Promoter;
2. The winner has any immigration complications which prevent them from entering, leaving or travelling within the pre-booked period; or
3. The winner has any medical, legal or any other reason that would prevent you from accepting and participating in the Prize.
xxiv. Return transfers from the winner’s home to the international airport are not included.
xxv. It is the responsibility of the winner and any guest to check any travel advisories issued by a Government, to determine whether they wish to accept the risk of travelling to the destination. The Promoter will not be responsible for any loss or damage suffered by any winner or their guest arising out of their failure to follow any travel advisories issued by a Government. The winner and their guest must comply with and are responsible for obtaining all information regarding any recommended inoculation and obtaining the inoculation(s) and health regulations required by Switzerland.
xxvi. The winner must inform the Promoter of any dietary requirements or allergens for themselves and their guest at least 2 weeks prior to the trip.
xxvii. In the event of force majeure circumstances, the event may be postponed until the next year. The Promoter will endeavour to provide as much visibility as possible should this occur.
b. Runner Up Prizes:
i. The Runner Up winners will receive their baseball cap via post.
ii. It is the responsibility of the participant to provide their correct, up-to-date details when entering the Promotion and/or confirming acceptance of the Prize in order for their Prize to be processed. The Promoter cannot be held responsible for winners failing to supply accurate information which affects Prize acceptance or delivery of their Prize.
iii. The Promoter is not liable for any Prizes once distributed/dispatched to a winner and the Promoter will not be responsible for any Prizes not received, broken or lost in transit.
9. Winner Selection: 2 provisional Main Prize winners and 10 provisional Runner Up Prize winners (“provisional winners”) will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Entry Period.
10. Winner Notification: Provisional winners will be contacted via the email address connected with your MyLindt Rewards card within 5 working days and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the provisional winners. Once eligibility has been confirmed, the provisional winner will be confirmed as a winner. If a provisional winner does not respond to the initial contact within 14 days, we reserve the right to disqualify that entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
11. Prize Acceptance: Notification to arrange fulfilment of the Prizes will take place within 28 days of acceptance of the Prizes. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing If a winner does not do so, the Promoter reserves the right to not reissue the Prize at its sole discretion.
12. Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Entry Period, for a period of 8 weeks. It will be available at Winners can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.
13. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
14. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
b. Disqualify entries that are not made directly by the individual entering the Promotion.
c. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
d. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
e. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
f. Disqualify entrants who tamper with the entry process.
g. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
h. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
15. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason the Prizes and/or any element of the Prizes are not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
16. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the entry page.
17. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS14719) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
18. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
19. All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at:
20. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
21. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
22. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
23. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the non-exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction.
Promoter: Lindt & Sprungli UK, 4 New Square, Feltham, Middlesex, TW14 8HA.